Cuts by Amber Terms of Service

These Terms of Service ("Terms") apply to your use of the Cuts by Amber website and booking services. Cuts by Amber is a DBA of Red River Prairie Group LLC. By using this site or submitting a booking request, you agree to these Terms.

These updates apply prospectively from publication on October 24, 2026. Earlier purchases keep the return terms they were sold under; the product return changes are not retroactive.

1. Eligibility and Acceptance

You must provide accurate booking and contact details. By using the website or booking flow, you confirm that the information you submit is correct and that you agree to these Terms and all applicable laws.

2. Services and Availability

All services are offered based on business availability. Appointment times shown online are not guaranteed until confirmed through our booking system. We may update, limit, or discontinue services at any time.

3. Booking, Cancellation, and Rescheduling

• Clients may cancel or reschedule at any time with no penalty.
• No late fees are currently charged.
• No no-show fees are currently charged.
• There is a 5-minute grace period from your scheduled appointment time. If you arrive more than 5 minutes late, you must reschedule. Please call (806) 640-7702 if you are running late.

By booking an appointment and providing your contact details, you consent to receive appointment-related communications, including confirmations, scheduling updates, and reminders, by email and/or SMS from Cuts by Amber and/or Square, our booking platform, at the contact details provided.

The website may also allow you to access existing appointment information through a one-time verification code sent to the matching email address or phone number on your Square profile. Profile access does not create a separate username-and-password account. Verified customers may be able to view appointment history, update marketing preferences, and cancel or change eligible appointments through the profile feature.

We may also call you at the phone number you provide when needed to confirm, update, or discuss your appointment. These calls are service-related only. Cuts by Amber does not place marketing or telemarketing phone calls.

Marketing messages are separate and are sent only if you affirmatively opt in. Marketing texts may include coupons, discounts, promotions, and service announcements. Cuts by Amber does not offer a loyalty or points-based rewards program. Marketing consent does not enroll you in one.

You can opt out of text messages at any time by replying STOP (reply HELP for help). You can opt out of marketing emails through unsubscribe instructions or by contacting Cuts by Amber. Message and data rates may apply. Joining a marketing text program is not a condition of purchase. A parent or legal guardian must manage communications and bookings for a child.

Even without these fees or windows, we ask clients to cancel or reschedule as early as possible so time can be offered to other clients.

4. Pricing and Payments

Service prices are listed on the website and may be updated at any time. The website booking form does not request or store full payment card numbers. Checkout availability may vary by platform. Where checkout is available, Square processes payments according to its applicable terms; Cuts by Amber does not store full payment card numbers.

5. Refund Policy

If something is not right with your service, contact the shop at (806) 640-7702 within 48 hours of the service. We offer a correction first. Any service refund is at the owner's discretion.

For new product purchases after the updated returns policy is published, unopened, unused products in their original packaging may be returned within 7 calendar days of purchase with a receipt or verifiable purchase record. Eligible returns receive an exchange or store credit only, not a cash or card refund. There is no restocking fee. Discounted, promotional, clearance, and marked-final-sale products are not eligible for ordinary returns or exchanges. Damaged, defective, incorrect, or missing items are reviewed separately. Contact the shop to arrange a return before bringing an item in.

Earlier product purchases keep the return terms they were sold under. See the Product Returns Policy for details. These policies do not limit rights provided by applicable law.

Gift Card Terms

These terms apply to physical gift cards and eGift cards issued by Cuts by Amber, a DBA of Red River Prairie Group LLC, at 350 NW Parkway St., Suite 500, Azle, TX 76020, and processed through Square. Gift-card value does not expire. Gift cards are not redeemable for cash except as required by applicable law.

Square confirms that both physical gift cards and eGift cards are activated once the sale is complete and do not expire. See Square's gift-card guidance. Our purchase-refund and lost/stolen-card restrictions below are Cuts by Amber policies, not a statement that Square requires all sellers to use those restrictions.

• Redemption: Redeemable only at Cuts by Amber, up to the available balance. Any remaining purchase amount must be paid using another accepted payment method.
• Purchase refunds: Gift-card purchases are final and non-refundable, except as required by applicable law. The product-return window and exchange or store-credit options do not apply to gift-card purchases.
• Lost or stolen cards: Lost or stolen gift cards will not be replaced, and their balances will not be refunded, except as required by applicable law. Keep your physical card, gift-card number, and any delivery email secure.
• Texas cash redemption: For qualifying gift cards redeemed in person to make a purchase, if a balance of less than $2.50 remains after that purchase, the seller must refund the remaining balance in cash at the customer's request. Statutory exceptions apply.

These gift-card terms apply to cards purchased after this section is published. Cards purchased earlier keep the terms provided at purchase. Nothing in this policy limits rights provided by applicable law.

For gift-card questions, call (806) 640-7702 or email amberlirette@cutsbyamber.com.

6. Client Conduct and Right to Refuse Service

We reserve the right to refuse or end service for unsafe, abusive, threatening, or inappropriate behavior, or for conduct that disrupts normal operations.

7. Website Use

You agree not to misuse the website, interfere with site operations, submit false information, attempt unauthorized access, or use automated systems to disrupt normal booking flows.

Mobile App Use (iOS)

If you use a Cuts by Amber iOS app, you agree to use the app only for lawful purposes and legitimate service interactions. You are responsible for keeping your device secure and for activity performed through your device.

The customer app requests notification permission only when you choose to enable an announcement topic. You can control permission in iOS Settings. Notification permission is not required to browse posts, book, or shop; the current customer app does not request camera, photo-library, contacts, or device-location access.

Square handles appointment confirmations, reminders, cancellations, and Square Go messages. The customer app does not send duplicate appointment push messages or change your Square appointment-message settings.

Community updates and shop announcements are separate, optional, device-scoped push subscriptions that start off and may be enabled without signing in. Community updates contain shop-selected local announcements; shop announcements may include offers and promotions. Enabling a topic gives consent for that topic and requests notification permission when needed. Only announcements explicitly sent by the shop are eligible; school and city feeds do not automatically send push notifications. Signing in does not subscribe you, and these switches do not enroll you in marketing email or SMS. Published posts remain readable without push permission.

Turning both announcement topics off unsubscribes the device from future targeting once synced. Offline changes may remain pending, and a notification already in flight may still arrive. Notifications may also be disabled in iOS Settings. Push delivery may be delayed or unavailable and is not guaranteed. Other marketing communications require their separate consent as described in our Messaging Terms and Privacy Policy.

Profile > Settings > Manage notifications remains accessible without signing in. Signing out or deleting a profile does not cancel independent device subscriptions; use these controls to unsubscribe. The customer app does not offer biometric sign-in, background location, customer photo/video uploads, or digital subscriptions. A gift-card purchase may include an optional private message for its recipient. Payments for physical products and salon services are handled through Square, including Apple Pay when available, not Apple In-App Purchase. Apple may authenticate a payment on your device; we do not receive biometric templates.

App features, availability, and compatibility may change over time due to updates, platform requirements, or provider changes.

These Terms are between you and Cuts by Amber, not Apple. Apple is not responsible for the app or its content and has no obligation to provide maintenance or support for the app.

To the extent permitted by applicable law, Apple and its subsidiaries are third-party beneficiaries of these Terms as they relate to your use of the iOS app and may enforce those terms against you.

8. Third-Party Services

Our website and booking flow may rely on third-party services, including Square and social platforms. Those services are governed by their own terms and privacy policies.

If you authorize a TikTok connection for business reporting, you authorize Cuts by Amber to request the limited TikTok profile, public video, and performance data made available through the approved TikTok API scopes, which may include video views, likes, comments, shares, identifiers, and publication dates. The connection is read-only unless a separate feature and authorization expressly state otherwise. We do not receive your TikTok password, sell TikTok data, or publish or send content without the required approval. You may revoke the connection through TikTok or by contacting us. See the TikTok Privacy Policy and TikTok Terms of Service.

If you authorize a TikTok connection for business reporting, you authorize Cuts by Amber to request the limited TikTok profile, public video, and performance data made available through the approved TikTok API scopes, which may include video views, likes, comments, shares, identifiers, and publication dates. The connection is read-only unless a separate feature and authorization expressly state otherwise. We do not receive your TikTok password, sell TikTok data, or publish or send content without the required approval. You may revoke the connection through TikTok or by contacting us. Connection data is deleted within 30 days after disconnection unless retention is required for security, legal, accounting, or dispute-resolution purposes. See the TikTok Privacy Policy and TikTok Terms of Service. To request deletion, email amberlirette@cutsbyamber.com with the subject “TikTok Data Deletion Request.”

Privacy, deletion, access, and communication-preference requests are handled as described in our Privacy Policy and Data Policy.

9. Content, Photos, Reviews, and Marketing Use

By submitting, posting, tagging, sharing, or otherwise providing content related to Cuts by Amber, you grant permission for that content to be used for business marketing and advertising purposes where permitted by law.

This includes pictures, videos, testimonials, comments, reviews, and similar content posted on this website, on social media, on other online media, and in print media.

If you want review or testimonial content removed from this website, contact Cuts by Amber using the details below. Reviews originally posted on third-party platforms (including Google and Facebook) must generally be edited or deleted through your account on those platforms, and platform terms and controls apply.

10. Disclaimer of Warranties

Website content and booking tools are provided on an "as is" and "as available" basis. We do not guarantee uninterrupted availability or that all content is always complete, current, or error-free.

11. Limitation of Liability

To the maximum extent allowed by law, Cuts by Amber is not liable for indirect, incidental, special, consequential, or punitive damages arising out of your use of the website, booking tools, or services.

12. Changes to Terms

We may update these Terms from time to time. Updated Terms become effective when posted on this page, and the effective/last-updated dates will be revised.

13. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

14. Contact

Cuts by Amber
DBA of Red River Prairie Group LLC
Email: amberlirette@cutsbyamber.com
Phone: (806) 640-7702
Address: 350 NW Parkway St. Suite 500, Azle, TX 76020